If you need to return an item, please request a return through our Return Portal here:Â https://bellsofsteel.com/a/service?Once your return has been approved, please print out your Return Merchandise Authorization (RMA) and attach it to one of the pac
Please contact us if you would like to choose in-store credit instead of a refund. You will receive an email from our Customer Service team with a promo code that you can use towards your next purchase. Promo codes can be applied at checkout.
Once you submit a return request, our process typically involves waiting for the returned item to reach our warehouse before we ship out any replacement products. Please ensure the items are packaged well and sent to the correct address provided in t
Please allow up to 7 business days for your refund to be processed.  If you do not see your refund within 7 business days, please contact us — we will look into the issue.