Is the Calgary or Toronto showroom open?
Yes, our showrooms are open click this link for store hours and location Calgary & Toronto. You can shop in-store, or order online and pick up your items.
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đź“‹ Order issues
Can I pick-up my order?
Yes, you can pick up your order by appointment link after you’ve ordered or just come by during our business hours.
Can I get an update on my order?
The current shipping time for in-stock orders is 1-2 days.  If you do not see any tracking information after that time, please contact us — we will look into the delay for you.
Can I make a change to my order?
Typically, yes — you can make a change to your order until you receive a tracking number. In some cases, your order might already be loaded onto the truck without shipping information being received. In those rare cases, we unfortunately cannot add a
How can I locate or receive a copy of my receipt?
If you need to find your invoice or receipt for a purchase, you may log into your account on our website using the email associated with the account. Alternatively, reach out to us via email and we can send a copy to you.